Question 1

How does the $4.99 Lifetime Vehicle Pass work?

Accepted Answer

Every vehicle you add to your garage comes with 2 free diagnostic messages so you can try CaliperAI before you pay. When you're ready for more, a one-time $4.99 payment unlocks that specific vehicle for life — you get unlimited AI mechanic chat and the full video walkthrough grid for that VIN, forever. No subscriptions, no renewals, no hidden fees.

Question 2

How do I add CaliperAI to my phone's home screen?

Accepted Answer

For a seamless, native mobile application experience without a web browser bar, follow these quick steps:

**On iPhone (Safari):** Tap the 'Share' icon (the square with an arrow pointing up) at the bottom of your screen, scroll down, and select 'Add to Home Screen'.

**On Android (Chrome):** Look for our dedicated 'Add to Home Screen' button right on your main dashboard (positioned between the Add a Vehicle form and Your Garage), or tap the three dots in the upper right-hand corner of Chrome and select 'Install app' or 'Add to Home Screen'.

Question 3

Where does CaliperAI get its mechanical repair data?

Accepted Answer

CaliperAI utilizes advanced generative AI models calibrated against millions of data points, technical service bulletins, diagnostic trouble code (DTC) databases, and factory service manuals. It translates complex automotive data into straightforward, driveway-ready repair steps tailored strictly to your specific year, make, model, and engine variant.

Question 4

Can I transfer my Lifetime Pass to a new vehicle if I sell my car?

Accepted Answer

Each $4.99 activation pass is tied permanently to that specific vehicle's unique 17-digit VIN to maintain historical diagnostic registry accuracy on our local tracking layers. If you buy a new vehicle, a separate lifetime pass is required to unlock unlimited tracking for that vehicle.

Question 5

Is my personal vehicle data secure?

Accepted Answer

Completely. CaliperAI stores your active vehicle garage profiles and diagnostic chat histories locally on your device's browser using secure sandboxed storage routines. Unlimited access itself is tied to your device through a secure, tamper-proof session cookie that is set automatically when you purchase or restore a pass — no account or password required. Your email and financial data are processed externally by our enterprise-grade payment handler, Stripe, ensuring your data remains private and locked to your device.

Question 6

How do I restore my purchases on a new device?

Accepted Answer

If you switch phones, clear your browser data, or use a different browser, you can restore your paid vehicle passes in seconds.

1. Go to the Restore Purchases page (linked in the footer on the home screen).
2. Enter the same email address you used during checkout.
3. We'll email you a secure 6-digit code — enter it to verify your identity.
4. CaliperAI looks up your verified email, finds every vehicle VIN you've paid for, and instantly re-unlocks unlimited chat for those vehicles on this device.

Each device you restore on gets its own secure unlock, so your passes work everywhere you've verified — without anyone else being able to unlock your vehicles just by knowing the VIN.